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messages

iMessages and SMS data access

Messaging is how most people communicate with each other today. Access SMS and iMessages data streams for iOS users on consent-basis to deepen your sentiment analysis insights or to unearth digital evidence during investigations.

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iMessages

Engaging people via messaging

Customer engagement patterns are going through a major shift, with Millennials increasingly choosing messaging as their preferred communication channel, be it with friends or with businesses. iOS phones also became a dominant browsing and communication device, compared to tablets and laptops. 

As messaging via native SMS, iMessages or other chat apps becomes larger than social media, businesses need a reliable API to connect with streams of data coming from the native iPhone app. Reincubate's iCloud API is compatible with latest iOS versions and with all Apple devices, providing uninterrupted service.

Integrating ristream also enables digital examiners to find deleted content and attachments pertaining to ongoing investigations.

{
  "sms": [
    {
      "handle": "orange",
      "attachments": [],
      "deleted": true,
      "text": "Hello! This is spam!",
      "date": "2016-10-26 10:30:40.000000",
      "from_me": false,
      "conversation_id": "orange",
      "group_handles": null,
      "type": "SMS",
      "id": 1
    },
    {
      "handle": "+40741712345",
      "attachments": [],
      "deleted": false,
      "text": "Hello! Where is my order? I haven't received it yet, and I need it now!",
      "date": "2016-10-26 14:15:56.000000",
      "from_me": true,
      "conversation_id": "+40741712345",
      "group_handles": null,
      "type": "SMS",
      "id": 2
    },
    {
      "handle": "john.appleseed@reincubate.com",
      "attachments": [],
      "deleted": false,
      "text": "Hi Steve, your order has been dispatched today at 8:31 am. It should be delivered within 20 minutes. Would you like the tracking number?",
      "date": "2016-10-26 14:17:16.000000",
      "from_me": false,
      "conversation_id": "john.appleseed@reincubate.com",
      "group_handles": null,
      "type": "iMessage",
      "id": 3
    },
    {
      "handle": "+40741754321",
      "attachments": [
        {
          "filename": "075ED10E-F9B0-431B-8F7C-258D58C6C569.pluginPayloadAttachment",
          "type": "file",
          "file_path": "Library/SMS/Attachments/cb/11/52E29AC4-08FE-4FC5-8A24-887865E01FD6/075ED10E-F9B0-431B-8F7C-258D58C6C569.pluginPayloadAttachment",
          "file_id": "f81db975591af9ddde7625fe8e50a91898f629b2"
        },
        {
          "filename": "48BAD866-00EA-435E-9AFA-B4BD630A35D7.pluginPayloadAttachment",
          "type": "file",
          "file_path": "Library/SMS/Attachments/ef/15/48A11947-3E37-4231-8D86-00DABE9BAAD1/48BAD866-00EA-435E-9AFA-B4BD630A35D7.pluginPayloadAttachment",
          "file_id": "9091eff88f7308ef69a0406fd2b9611b886dba9e"
        }
      ],
      "deleted": false,
      "text": "https://www.snapchat.com/add/greg99",
      "date": "2016-10-26 14:15:56.000000",
      "from_me": true,
      "conversation_id": "+40741754321",
      "group_handles": null,
      "type": "MMS",
      "id": 4
     }
  ]
}
iMessages-SMS

Ristream use cases for iMessages data

Forensics

Digital forensics

Reincubate's advanced iOS data extraction technology facilitate access to deleted messages and attachments. The API can be used successfully even when the device is not physically accessible. Alternatively,  iTunes or iCloud backups can be used for data extraction, if permission is granted by the account owner.

child-monitoring

Parental control

Ristream offers reliable, real-time access to iMessages, SMS and multimedia attachments without jailbreaking the phone. The Reincubate iCloud API has already been used to build parental control monitoring suspicious texts or innapropriate content shared with teenagers.

CRM-whatsapp

CRM integrations

9 in 10 consumers want to engage with businesses via SMS or iMessages, to confirm bookings, delivery and order details. Get started with tracking and analysing native SMS interactions between staff and customers in real-time, across all iOS versions and devices.

Ristream support for versions of iMessages

If you're looking for custom API integration, schedule a discovery call instead.

iMessages version Release date Supported by Ristream
10.2 Beta 4 2016-11-28 Yes
10.1.1 2016-11-09 Yes
9.3.5 2016-08-25 Yes
8.4.1 2015-08-13 Yes
7.1.2 2014-06-30 Yes
6.1.6 2014-02-21 Yes
5.1.1 2012-05-07 Yes
4.2.1 2010-11-22 Yes
3.1.3 2010-02-02 Yes

Notable customers

US Dep of Justice
UK Home Office
UK Police
Swedish Police
US Army
IBM
Microsoft
NASA

Try it out

Reach out and let us know how we can help. If you would like to take our API for a spin, we've published sample API clients on GitHub for Python, Node.js and .NET.

If you're looking for custom API integration, schedule a discovery call.

TRY THE API EXPLORER » CONTACT US FOR DETAILS »

Ristream also works with