Terms and Conditions of Use and Privacy Policy

Definitions

'We', 'us' or 'our' refers to Reincubate Ltd, a company registered in England number 5189175, whose registered office is 54 Boss House, 2 Boss Street, London, SE1 2PS.

'You', 'yourself' or 'your' refers to you, the individual or company representative reading these terms.

The 'application' refers to the iPhone Backup Extractor software which has been developed by Reincubate and is made available for sale via this website and from www.iphonebackupextractor.com

Any reference to 'reincubate services' refers to the range of consulting services provided by Reincubate Ltd.

1. Use of Reincubate Applications

You are permitted a single non-exclusive worldwide perpetual license to use the Application to retrieve files from iPhone or iPod Touch backup files subject to the terms of this agreement. By using the Application you agree to be bound by these terms.

You may not reverse engineer or decompile the Application, or take any action that may assist others to do so.

You may not copy, sell, lend, give away or otherwise distribute the registered version of the Application without express written permission from Reincubate Ltd.

You may distribute the unregistered version of the Application freely provided you do not charge (either directly or indirectly) for doing so. Any such distribution should prominantly link back to www.iphonebackupextractor.com so users are able to obtain the latest version of the unregistered and view these terms.

If you wish to distribute or resell any version of the Application for profit then you must obtain our permission first.

You may not use the Application for illegal purposes. This includes, but is not limited to, extracting data from backups without the permission of the owner, using the Application to breach the copyright of a third party or using the Application to bypass copy protection measures on the iPhone or within iPhone applications.

2. Use of Reincubate services

Before entering into any contract for Reincubate services we may require you to sign a non-disclosure agreement. You agree to be bound by the terms of the non-disclosure agreement and accept that refusal to sign such an agreement on our request may give us grounds to terminate any agreement between us and yourself.

Any services provided by Reincubate are provided as-is and no warranties, either exxpress or implied, are made about the quality of our services or the efficacy of any advice or consultancy given. We cannot be held liable for any loss or damage, either direct or consequential, as a result of our services to yourself.

3. Warranties

Any applications sold by Reincubate are provided as-is and no warranties, either express or implied, are made about the functionality of said applications. Although we take reasonable care to ensure the proper operation of our applications we cannot be held liable for any loss or damage, either direct or consequential, as a result of the use of our applications.

4. Warranties specific to the iPhone Backup Extractor software

You should always maintain your own independant copy of any relevant backup files or recovered data. In particular you should be aware that iTunes can overwrite backup files without warning.

We do not guarantee that the iPhone Backup Extractor will always be able to recover data from backup files. In particular encrypted backups are not currently supported by the Application.

We provide a free version of the Application that can be used to confirm if data can be extracted from a backup. It is your responsibility to ensure suitability of the application before you purchase, and we will not entertain any request for a refund on this basis.

5. Payment and Refunds for Reincubate applications

If you wish to use the registered version of any Application you must pay the advertised purchase price as displayed on our website. Our software may include technical measures designed to prevent software piracy such as license keys or anti-copying measures. You may not attempt to modify or bypass such measures.

We do not offer any refunds if you change your mind or find the Application is not suitable for your needs. It is your responsibility to ensure the Application is suitable for your needs before you purchase. We offer demonstration versions of our applications for this purpose.

The only circumstance under which we may offer a refund is if you find a fault in the Application. If this is the case please email support@reincubate.com with the circumstances and we will evaluate your case and decide whether a refund is appropriate.

Your statutory rights are not affected by any part of this agreement.

6. Delivery of software

Our software is made available for electronic download in trial form. Trial versions of the software can be turned into full registered versions by entering a registration key.

When you purchase software from our site we will email you a registration key as part of the purchase process. The key should normally arrive within a few minutes of completing the checkout process.

If you do not receive a key shortly after completing your order then please check your email box (including any spam filters you may have). If you still do not appear to have received an email containing your key then please contact go@reincubate.com.

Please note that we do not supply physical media or separate registered versions of our software.

7. Support and upgrades for Applications

Registered users of our applications are entitled to complementary email support for a period of twelve months from the date of their purchase. We regret that telephone support is not available. The support team can be contacted at support@reincubate.com, and will endeavour to respond to support queries within two working days.

Registered users of our applications are also entitled to use the latest version of said applications on request for a period of twelve months from the date of their purchase.

8. Other

This agreement is governed by by the laws of England and you accept the jurisdiction of the English courts in the event of any dispute.

If any part of this agreement is declared unenforcable by a court or properly constituted tribunal it will in no way affect the remaining parts of this agreement.

You may terminate this agreement at any time without warning and without notifying us. If you exercise your right to do so then you must uninstall and delete any copies of the Application in your possession.

We may terminate this agreement if we believe you have committed a breach of this agreement which is not capable of remedy. If this is the case we will inform you by email to the email address we have on record for you, at which point you must uninstall and delete any copies of the Application in your possession.

If you have purchased the registered version of the Application and we terminate your agreement for a material breach then you are not entitled to any refund of the purchase price for the Application.

In the event of an error, this application will automatically report it to our server using the HTTP protocol. If you do not accept this behaviour, do not use the software, or block outgoing HTTP requests with your firewall.

9. Privacy policy

Any details sent to Reincubate as part of registration or for support will be retained by the business solely for support and the processing of your order. We will not sell or pass on your details to any third party. In addition, we will keep strictly confident any data files you may send to us. We are registered with the Office on the Information Commissioner registration number Z1951199. If you have any questions about our privacy policy or the data we hold, please write to us at support@reincubate.com.

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Where we do use cookies we do not link the cookies to any personally identifiable data.

We do not store credit or debit card details. Where we need to capture payment details as part of a checkout process they are passed to a PCI-DSS accredited payment service provider and then discarded.